If a reason arises and you are not completely satisfied with your item (s), you can simply return or exchange them for something else. Before returning any package back to us, please send an email to [email protected] Items returned without first filling the form in-store or online will not be processed.
Returns for white clothing will not be accepted
You are allowed 14 business days from the date you received your order to request a return or exchange
Cash refunds are not available. All returns will be refunded via store credit in the form of an E-gift card codefor use on a future purchase.
Unfortunately, items marked FINAL SALE cannot be returned or exchanged
Return shipping cost is the sole responsibility of the customer. In the event that you receive a wrong ordefective item, if the correct item is available, you can exchange for the correct item.
Unfortunately, we cannot guarantee that the style or size you desire will be available by the time your itemreturns to us. If the correct item is not in stock, your store credit will be issued
Once we have received your return, please allow up to 3-5 business days for your store credit to be issued.
Items must be sent back within 14 days of the delivery date Unfortunately, the followingitems are excluded and cannot be returned:
. All accessories
. Lingerie and under garments
. Items marked FINAL SALE
. Free gifts or promotional items
. All purchases made with gift certificates /store credit
. White clothing
. Beauty products and cosmetics
Items must be unworn, unwashed and have original tags attached. They must be returned in originalpackaging. Damaged returns will NOT be accepted.
Items must be free of stains, makeup, deodorant and any signs of wear
All return or exchange items will be inspected accordingly upon receipt. Any items that do not meet ourreturn requirements may be refused and returned to sender.
Please allow 5-7 working days for us to process your return.
We are not liable for any return packages that may become lost or stolen in transit. Please keep your proof ofpostage and or return tracking number when shipping back your returns.
No exchanges will be accepted without proof of purchase. Shipping and handlingfees are not refundable.
If you receive a damaged item, please send a picture of the item to [email protected]